By using
secure Remote Support software we are able to view and take
full control of your computer in order to solve issues from
Viruses, Spyware and complete a Computer Health Check.
Every online
remote session is fully encrypted and secure, so none of
your information can be seen by anyone else other than
Active IT Services and yourself. We will only be able to
view and control your desktop which you can also see and
will not be able to access anything on your machine without
you actively requesting it.
- Your
computer must be working and connected to the Internet
via a broadband connection. Unfortunately, a dial-up
connection is not suitable for this type of support, due
to speed limitations.
- The
Remote Support software requires no set-up and will only
be running during the Remote Support session.
Once the Remote session has been completed we will send you
an Invoice with a PayPal request for payment via email. You
will be able to securely pay by PayPal or Credit/Debit card.
